Almost every manufacturing process has an engineer focused on improvements. Very few office processes have received that kind of attention. 25% to 60% of costs in a typical manufacturer come from back office processes- 80% in some industries. Most office people have not even heard of many Lean trainings. Lean Office training is taking the principle of Lean Manufacturing and applying them to an office environment to identify and eliminate non-value added activities to increase throughput and reduce cycle.
The Lean Office training workshop involves a mix of classroom style learning with an interactive live simulation where class participants take on the roles of managers and workers within a company. During the class time, participants learn Lean definitions and techniques. Then the participants work in a traditional office environment with forms, calculators and procedures. Through the implementation of the Lean techniques, the office is transformed from a confused and a slow process to a much more efficient and effective operation by eliminating waste and non-value added steps in the process.
Anyone who works within the office environment could benefit from this training. We especially recommend it for Office Managers, Administrative Professionals, Buyer/Planners, or those who work in the following departments: Accounting/Finance, Marketing, Purchasing, Customer Service, Production Control/Materials.