Communication: Connect Through Conversations

Course Overview

Organizations need leaders who can do more and be more in order to succeed in today’s complex environment. They need frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging others. This foundation course for most Interaction Management® courses helps leaders communicate effectively so they can spark action in others.

The course teaches leaders the Interaction Essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.

Participants will learn how to:

• Achieve results through others by building strong interpersonal relationships.
• Plan for successful interactions with team members─in person and virtually.
• Provide meaningful, supportive feedback that motivates team members and helps individuals improve their performance.
• Impact business outcomes by consistently meeting the personal and practical needs of others.

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PLEASE NOTE:

Each web-based course is self-paced, and takes approximately 2 hours to complete.