Practical Problem Solving Training

Many companies aim to enhance their business through continuous improvement methodologies, such as Lean principles. The most effective way to implement these concepts is by integrating them into a broader business improvement strategy. This approach maximizes long-term return on investment and ensures the sustainability of a continuous improvement culture. A key tool in this strategy is Practical Problem Solving.

Course Objective

What makes this Lean tool particularly effective is its simplicity. With the materials provided during training, participants can follow a step-by-step process to solve problems and ensure that each phase is completed. The provided worksheets serve as tools for communicating the problem, tracking progress, and assessing the effectiveness of solutions within the organization. This process can also be applied to customer complaints and formal complaint resolution procedures.

A Catalyst Connection consultant will collaborate with your team to develop the essential skills for practical problem solving. Participants will apply the training by tackling a real-world problem within their organization.

Key Tools Covered

Participants will receive instruction on the following tools used in Practical Problem Solving:

• Problem Definition: Learn how to properly define a problem and create a plan for improvements.
• Root Cause Analysis: Identify the point of cause and discover the true root cause of the issue.
• Countermeasure Implementation: Communicate and execute both short-term and long-term countermeasures to eliminate problems, and adjust as needed.
• Effectiveness and Standardization: Follow up on countermeasures and performance indicators, standardize successful solutions, apply them to other areas, and restart the problem-solving process.

Benefits of Practical Problem Solving

Utilizing the Practical Problem Solving approach helps companies eliminate recurring issues, reduce costs, and foster an engaged, effective workforce. This method also supports the sustainability of improvements and standardizes countermeasures for future challenges.

The training will help participants address key business issues such as:

• Declining profit margins
• Difficulty controlling costs and poor productivity
• High defect or scrap rates
• Low customer satisfaction

Additional Benefits for Participants

• Practical problem solving is a skill that can be developed over time, providing a structured process for resolving immediate issues to meet business goals.
• Participants will have the opportunity to transfer knowledge to others in the organization, ensuring that the problem-solving tool becomes an integral part of the company’s operations.

This training equips teams with the tools and knowledge to drive effective problem-solving efforts and achieve lasting improvements.